Patient-services

Our friendly Patient Billing Coordination team

AusHealth Hospital services staff members are based in offices nationally. They are specialists in dealing with non Medicare patients and are able to act on your behalf with private health insurers, government and Medicare. Our staff speak a total of 24 languages, so we literally speak your language.

Here are the list of languages spoken by our AusHealth Hospitals Patient Billing Coordinators:

Cantonese *

Serbian *

Croatian *

Sinhalese *

Dutch *

Tagalog  *

Gujrati *

Fiji Hindi  ^

Hindi *

Bicol dialect ^

Ilocano dialect *

Bisaya dialect ^

Kannada *

Hokkien ^

Macedonian *

Bahasa Melayu (Malay) ^

Mandarin *

Teochew ^

Pangasinense dialect *

Urdu ^

Punjabi *

French ^

Cantonese *

Korean ^

* = Fluent (spoken language, reading and writing proficiency)
^ = Intermediate understanding (basic spoken and some reading and writing proficiency)

We’re there for you if you need us

Our staff can meet with you on-site or speak with your next of kin prior to your discharge to manage the payment process, proactively preventing it from becoming a debt which may prevent entry into Australia in future visits.

We know the Australian HealthCare System

Our staff members have unsurpassed knowledge of the Medicare system and can help you understand the obligations of Overseas Visitors & Overseas Students. 

Contact us